Booking Guidelines:

• E-Tickets are currently available for internet bookings for selected itineraries.
• If the passenger wants a paper ticket when an e-ticket is available there is a $50 charge for a paper ticket to be issued.

Fare Guarantees:

• Fare is guaranteed at time of booking only when accompanied by a valid credit card payment. In the event of a credit card transaction being declined for any reason, fare is subject to change until a valid form of payment is received.
• Fares that are booked on the last day to ticket, must be submitted by 2:00 PM Eastern time. Bookings made after the 2:00 PM deadline will not be honored.
• We may rebook certain itineraries due to routing problems or schedule changes. The new itinerary will be emailed to the booking agent.
• All changes to payment information must immediately be called directly to World Link Travel.

Payment:

• We accept the following credit cards:
  American Express
  Visa
  MasterCard
  Discover Card - Not valid for bookings on Lufthansa
• DEBIT CARDS CANNOT BE USED.
• Checks Payment: With check payment reservations will be held for 7 days, if payment is not received the reservation will be cancelled.
• We do not accept third party credit cards.

Shipping & Delivery:

• For paper tickets - charges $12.00 for FedEx two day delivery.
• Tickets will be delivered within (5) five business days after the reservations is complete with a valid form of payment.
• Payments received after 1:00 PM Eastern Time will not be processed until the following business day.

Cancellation and Refunds:

• Cancellations:
  Cancellation penalties or fees apply to all canceled bookings. For exact penalties, please refer to the "PENALTIES" box in the payment section when completing your booking. Penalties will also be listed in the confirmation email you receive after completing the booking. N/A in this area designates a non-refundable / non-changeable ticket. All penalties listed are per ticket.
• Refunds:
  Once tickets are returned to World Link Travel, a standard period of four to six weeks is required to process refunds. All tickets returned for refund must also have the commission amount returned to World Link Travel. Without the return of the commission check will delay the refund.

Name Changes:

• Name changes are not permitted. Please verify the accuracy of all information before submitting a booking for ticketing. World Link Travel is unable to absorb fees imposed by carriers for the reissue of tickets due to incorrect information or to correct spelling errors. It is the responsibility of the retail or sub-agent to ensure the accuracy of information supplied. To avoid errors, it is suggested that the passengers’ names and ages be matched and double-checked against the traveler’s passport information at the time of booking.

Frequent Flyer/Special Meal or Seating Requests Schedule Changes:

• Once booked and ticketed, it is the responsibility of the retail agent, or passenger, to contact the airlines to give Frequent Flyer account information, request special meals, or to arrange seating. It is the responsibility of the passenger to confirm the times of the flights which have been booked at least 72 hours before their scheduled departure.

Travel Documents:

• It is the responsibility of the passenger to ensure valid passport and entry visas are obtained for all destinations.